Identity Documents
We require two forms of identification
1. Photo identification (one of)
- Passport
- New Zealand Drivers License AND a statement issued by a registered bank in the last 12 months
- New Zealand Drivers License AND a bank card showing your name and signature One of these
2. Proof of address (one of)
- A recent account statement from your bank
- A recent utilities bill (including power, rates, phone, Sky TV)
- A recent statement issued by a government agency (such as IRD)
Persons under 18
Minors who do not have a primary photographic ID of their own should provide supporting ID plus a parent/guardian/other family member’s passport or NZ drivers licence. Both persons should visit the office when presenting ID.
Alternative identification documents
- NZ Firearms licence • NZ certificate of identity • NZ refugee travel document • Emergency travel document • National identity card
- Full birth certificate • Certificate of NZ citizenship • NZ drivers licence PLUS • NZ drivers licence • 18+ card • Valid current international driving permit with licence
- NZ drivers licence PLUS • A document issued by a government agency that contains the persons name and signature eg. SuperGold Card • A statement issued by a government agency to the person in the preceding 12 months eg. Inland Revenue Department
Document guidelines
The documents must:
- be originals
- not defaced or damaged
- current or otherwise expired within the 12 months of presenting to us and clearly displays the expiry date
- documents not in English must be accompanied by an independent and certified English translation that is provided to you by an official translation service.
Proof of address documents must:
- include your name
- be issued in the preceding 12 months of presentation to us
- include a unique reference such as IRD number, customer number, registered membership number, tenancy bond reference.
- include your current residential address
- a PO Box is not acceptable unless the document includes your residential address and above details
Overseas passports:
Overseas passports or similar document issued for international travel must contain name, date of birth and the signature of the person or biometric measure. It must be issued by a foreign government, the United Nations, or agency of the United Nations.
National identity card:
The national identity card must be one issued by a foreign government, United Nations or an agency of the United Nations for the purpose of identification and carry the name, date of birth, photograph and signature or biometric measure.
- english: aml/cft proof of identification (pdf, 257kb)
- chinese: aml/cft proof of identification (pdf, 345kb)
- samoan: aml/cft proof of identification (pdf, 236kb)